The History

Architectural Market; The mother company of Bridge of Allen started their flooring business in 2003, but their experience goes back over two decades. Now, with more than 20 years behind them, their knowledge of flooring sales, service and installation is unsurpassed. Their extensive and diverse background has also led to many strong business relationships. This includes everyone from professional installers to executives from some of the most well-known flooring manufacturers.

The Goal

Over the years, the founders listened to countless customers describe their floor shopping experiences – good and bad. Armed with that information, they set out to accomplish a goal: to create the Tulsa’s best source for flooring products. To do this, they knew they would have to offer the best selection of top quality products at the lowest possible prices, and support the operation with superior customer service. They would also have to make their products and services available to customers everywhere, and the only way to accomplish that was via the Internet.

The Benefits

Conducting business through the Internet helps Bridge of Allen keep their overhead low. By maintaining a smaller physical location, Bridge of Allen is able to significantly reduce their operating costs. These savings are then passed along to their customers. Because their primary showroom is virtual instead of physical, Bridge of Allen has unlimited inventory space. This means that customers can browse all of the products in the comfort of their own homes. This eliminates all the traditional shopping problems. No wear and tear on vehicles, dealing with traffic problems, burning extra fuel, finding a parking space, or confronting high-pressure sales people. Besides the savings offered by reduced overhead, customers save even more money at Bridge of Allen because there is no middleman.

Sources

Bridge of Allen deals directly with some of the largest and most respected flooring manufacturers in the world. Because of their buying power, combined with their national distribution network, Bridge of Allen has a major advantage over the competition. Their sales volume is up to 100 times larger than the average retail outlet, and when it comes to pricing, no other online retailer can offer the same quality flooring for less.

Customer Service

Another benefit of shopping at Bridge of Allen is their friendly, knowledgeable staff of flooring specialists. All are fully qualified and prepared to answer any flooring-related question. If they don’t have an immediate answer, they will get it and call the customer back. In addition to flooring specialists, there are also order processors, freight handlers and customer service representatives who are dedicated to customer satisfaction. They make sure that all Bridge of Allen customers have a pleasant shopping experience and that they are completely happy with their purchases. If you have ever shopped at a local flooring store or for flooring at a home and garden center, it was probably not a good experience. You may have found that the sales people couldn’t answer all of your questions. Perhaps they weren’t knowledgeable on the latest products that you had seen advertised. Instead, they tried to get you to purchase something other than what you really wanted. This is a fairly common experience, but one that you will never have at Bridge of Allen . The sales associates at Bridge of Allen are salaried and they keep up to date on the latest flooring products and trends. This gives customers the most up-to-date information available, and ensures they get exactly what they want.